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MANILA, Philippines — As fuel continues to be sold at high prices, some companies have raised the option of remote work, similar to arrangements during the pandemic.
For many, the setup will be familiar, even for fresh graduates who may have gone through an academic year at home.
But some still find remote work setups challenging, particularly in communicating with co-workers.
Face-to-face interactions simplify communication, but working from home can remove nuances that provide context to a conversation or subtle cues that help people better read the room — or a call.
Mobile communication app Rakuten Viber listed several remote work tips to help individuals stay productive by communicating better, preventing misunderstandings, and keeping co-workers on the same page.
Manage availability
Everyone has a designated schedule to work around. Stick to those office hours and make sure you are reachable and available during those times.
Similarly, time outside of work is yours to use, just as it would be during lunch breaks and leaves.
Inform co-workers of dates you will be on leave or away from work, even if it is just to step away from the computer for a few hours.
That way, everyone can respect each other's time and adjust to schedules ahead of time.
Tag responsibly
People will not always be available, and sending messages across platforms does not guarantee a response.
If co-workers are not replying and are not on leave — and as much as possible, avoid messaging them when they are — they may be working on other tasks or in a meeting.
Tag or message people only when relevant. There is no need to tag everyone in a group chat, and it helps to know the difference between CC-ing (for email transparency) and tagging (to catch a person's attention).
Stay on topic in group chats so key updates are not lost in the conversation. Pin important messages for easy reference.
If you need to speak with a specific person and the discussion will not affect the team, message them privately.
Video calls as meetings
Video calls are the remote version of in-person meetings and can help build rapport with co-workers.
While call alerts can be distracting, preparation can help.
Dress appropriately, be on time, and mute your microphone when not speaking.
Non-verbal cues such as appearance, facial expressions and tone can still shape how messages are received.
Show up mentally, give full attention, and avoid multitasking to respect everyone’s time.
Courtesy and personality
Digital conversations, whether through video calls or messaging platforms, can serve as records of professional conduct.
Be polite and professional, even in difficult situations, but do not be afraid to show some personality.
Emojis, GIFs and stickers can help convey tone, while voice and video messages may also add clarity when needed.
Recognizing co-workers for good work can go a long way, especially in a remote setup.
On a practical note, use formatting such as bold text, bullet points or numbered lists to highlight key points and action items.
Stay safe
Working remotely means devices may contain sensitive information, both professional and personal.
Protect details such as contracts, customer lists, financial data, executive decisions and campaign strategies to avoid legal, reputational and financial risks.
Use company-approved tools, especially on work-issued devices, and be cautious of phishing emails and suspicious messages.
Keep applications and software updated, and ensure antivirus programs or virtual private networks are active before starting work.
Avoid unsecured public Wi-Fi when possible, and be mindful of what others can see on your screen or hear in conversations.
