Yondu, Chong Hua Hospital lead digital health care innovation in VisMin

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YONDU Inc., a leading Information Technology solutions provider in the country, has partnered with Chong Hua Hospital (CHH), one of the leading innovative hospitals in the Visayas and Mindanao region, to introduce the CHi App — the first-of-its-kind digital health care platform in the area.

INNOVATIVE HEALTH CARE The collaboration between Yondu Inc. and Chong Hua Hospital enhances patient accessibility and streamlines hospital operations, bridging critical health care gaps while optimizing efficiency through technology. PHOTO FROM YONDU INC.

"As a company committed to driving digital transformation, Yondu delivers smart, scalable, and user-friendly solutions that address real-world challenges," said Joan Peñaflorida, president & CEO of Yondu Inc. "Our collaboration with [CHH] demonstrates how technology can enhance operational efficiency and improve patient care, ensuring hospitals can focus on what truly matters — their patients."

Access to timely and quality health care remains a challenge in many areas across Visayas and Mindanao, with 40 percent of patients experiencing delays in receiving medical attention due to distance and a lack of facilities.

At the same time, the demand for digital health care solutions has surged, with telehealth consultations increasing by over 300 percent post-pandemic. Recognizing these needs, CHH and Yondu developed the CHi App to create a seamless, connected, and patient-centered health care experience.

With the CHi App, patients can pre-register for hospital admission to reduce wait times and check in seamlessly; request prescriptions and receive real-time updates, gaining hassle-free access to medications; Instantly view test results and medical records to stay informed about personal health anytime, anywhere; Find doctors and services in seconds by providing access to a directory of specialists, facilities, and health maintenance organization partners and; Access convenient online transactions such as online payments and billing statements for secure and hassle-free payments.

To further enhance the CHi App's capabilities, Yondu integrated an artificial intelligence (AI)-powered virtual assistant that automates hospital inquiries and administrative processes.

The AI virtual assistant's key benefits include improved operational efficiency, enhanced patient experience, seamless system integration, and multilingual and multimodal capabilities.

"Health care should not be confined within hospital walls; it should be accessible whenever and wherever it's needed. The CHi App is a testament to our commitment to innovation, ensuring that quality care reaches our communities faster and more efficiently," said Dr. Helen Po, president and CEO of CHH.

The success of the CHi App and AI virtual assistant implementation highlights Yondu's ability to develop scalable, industry-specific digital solutions that drive meaningful impact.

Through its expertise in custom software development, cloud services, and AI-powered automation, Yondu continues to lead the charge in modernizing businesses across various industries, including health care.

"For us, the AI virtual assistant's implementation is just the beginning of what AI can do for the health care sector," Peñaflorida concluded. "As we continue to innovate, we look forward to working with more institutions to drive smarter, more efficient health care services."

Hospitals and health care providers looking to embrace digital transformation and operational efficiency can leverage Yondu's expertise in delivering tailor-fit, scalable solutions that enhance both business performance and customer experience.

For more information on Yondu's digital solutions, visit www.yondu.com.