Visa, travel services now available at select SM malls

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December 13, 2025 | 12:00am

MANILA, Philippines — SM Supermalls is bringing visa and travel services closer to more Filipinos nationwide as it partners with the global leader in trusted technology services, VFS Global.

SM Supermalls president Steven Tan said the collaboration with VFS Global elevates SM’s commitment to serving communities beyond traditional retail.

“Our malls have evolved into trusted community spaces where everyday needs are met with ease and dignity. This partnership with VFS Global brings essential travel and documentation services right where people already are – inside their neighborhood SM mall,” Tan said.

With the aim of offering Filipinos convenience, accessibility and a more seamless customer experience, SM Supermalls and VFS Global have signed a memorandum of agreement to provide world-class visa and travel documentation services through select SM malls.

The partnership enables VFS Global to offer visa applications, biometrics, appointment scheduling and passport-related services inside the shopping centers of SM, which has a network of 89 malls nationwide.

SM has been working to bring essential services closer to the public by transforming malls into centralized hubs for government, travel and community-based services.

“By hosting VFS Global service centers, we’re not only simplifying travel requirements, but we’re further strengthening SM’s role as a hub for convenience, public service and meaningful access. This collaboration opens new doors for Filipinos and brings world-class service even more within reach,” he said.

VFS Global empowers secure mobility for governments and citizens, operating 3,987 application centers across 165 countries.

The company serves as the trusted partner to 70 client governments.

“It’s a great honor for VFS Global to partner with select SM malls across the Philippines offering our fellow Filipino customers a seamless application submission experience. VFS Global remains committed to putting customers first, ensuring the easiest, smoothest visa application experience possible,” Atul Lall, VFS Global regional head for North Asia, said.

“Through continuous innovation and advanced technology, we simplify processes, enhance security and improve convenience. By partnering with world-class companies, we bring the best global expertise together to deliver reliable, efficient and future-ready solutions for governments and travelers worldwide,” he said.