4 weeks ago
13
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I have a Smart plan with a device. Supposedly, my monthly payment is ₱2,500, and my downpayment is ₱25,000. However, the staff informed me that a higher authority didn’t approve that plan and instead required a ₱35,000 downpayment (with three months advanced payment). As a result, my monthly payment decreased to ₱2,100. I had no issue with this arrangement because it included unlimited calls, texts, a landline, and one year of free Netflix.
I even asked the staff if there was any additional payment, but he said before that there wasn’t. So, what is this charge I’m receiving now? Why do I need to pay ₱1k+ when I’ve already paid three months in advance?
Please help? Thanks!
