#ScamAlert: CaSoBe, Club Laiya, Costa Azalea go to NBI over booking scams

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Guests are urged to book only through official channels as scam pages circulate online


Editor’s note: This press release is sponsored by Landco Lifestyle Ventures and was handled by BrandRap, the sales and marketing arm of Rappler. No member of the news and editorial team participated in the publishing of this piece.

Beachside destinations CaSoBe (Calatagan South Beach), Club Laiya, and Costa Azalea have warned the public against fake social media pages and online booking scams impersonating their official accounts.

In a joint advisory, the three properties said they have received reports of unauthorized pages using their branding, photos, and resort details to deceive guests and solicit payments through unofficial channels.

The properties confirmed that they are coordinating with authorities and have filed a case with the NBI to pursue those behind the scams and take down impersonating accounts.

They emphasized that all legitimate bookings and inquiries should only be made through official channels, including:

They reiterated that no bookings or payments are accepted through unofficial social media accounts, personal profiles, or unverified payment methods.

Guests are also advised to watch out for red flags such as deeply discounted offers, urgent booking requests, and payment instructions via personal accounts or e-wallets.

As premier coastal destinations, CaSoBē, Club Laiya, and Costa Azalea remain committed to ensuring that every guest experience is safe, secure, and aligned with their promise of effortless leisure and hospitality.

The three destinations are part of the growing portfolio of Landco Lifestyle Ventures, the hospitality-led developer that champions curated resort living under its “Life on Vacation” philosophy.

CALATAGAN SOUTH BEACH. Linked to reports of guests being asked to send payments to personal accounts.

“Book direct. Stay assured.” The properties reminded guests to transact only through verified platforms to ensure a safe and secure getaway.

Guests who encounter suspicious pages or believe that they have been targeted by scammers are encouraged to report the pages or reach out to CaSoBe, Club Laiya, and Costa Azalea through their official channels. 

CLUB LAIYA. As fake booking pages circulate on social media, guests are urged to verify before making a booking.
COSTA AZALEA. One of the resorts warning guests against impersonator pages online.

Coordinate with authorities for proper investigation: Cybercrime Investigation and Coordinating Center (CICC) – web: www.cicc.gov.ph/report/ and email: exedir1@cicc.gov.ph or Cyber Crime Division (CCD); National Bureau of Investigation: web: https://nbi.gov.ph/services/investigation-services/ and email: ccd@nbi.gov.ph – Rappler.com

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