PNB upgrades US remittance platform

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December 21, 2025 | 12:00am

MANILA, Philippines — Lucio Tan-led Philippine National Bank is strengthening both its digital services and corporate governance as it rolls out a new remittance platform for overseas Filipinos, while PNB Holdings Corp. (PHC) consolidates its investor relations function under its chief financial officer (CFO).

PNB said its US remittance affiliate, PNB Remittance Centers Inc, has introduced PNB e-Send, an enhanced digital remittance service designed to make money transfers from the United States to the Philippines faster and more secure.

The new platform replaces PNB Web Remit and marks a major step in modernizing the bank’s digital channels for Filipinos abroad.

“With PNB e-Send, every transfer connects you home,” said Muffet Flores-Caculitan, first senior vice president and head of PNB International Banking and Remittance Group.

“We developed PNB e-Send with the needs of Filipinos abroad in mind. It’s simple, secure and accessible because we know money sent to support their families, pay bills, or celebrate milestones carries love and care,” she said.

Remittances continue to play a vital role in supporting household consumption in the Philippines, helping families meet daily needs and fund education, healthcare, and other essential expenses.

The listed bank said the upgraded platform is designed to make the remittance process more efficient and reliable for Filipinos in the US.

PNB e-Send operates across smartphones, tablets and laptops, allowing users to register, send funds and track transactions anytime and anywhere. The platform also offers competitive exchange rates and low service fees, with multiple payout options such as direct credit to any Philippine bank account or mobile e-wallet.

To encourage adoption, PNB said the service currently offers the “Miles to Home” promo, which allows customers to earn Mabuhay Miles when sending money from the US to the Philippines through eligible PNB remittance channels.

The bank said the incentive provides additional value for frequent remitters by turning regular transactions into travel rewards.

Separately, PHC announced that its investor relations function will now be placed under the office of its chief financial officer, Ponciano Carreon Jr., as part of efforts to streamline finance and investor relations dealings amid the company’s growth and capital markets initiatives.

“The consolidation of the IR function under Ponce, our CFO, is aligned with and will add support to PHC’s plans of unlocking the potential of its current portfolio to create better value for both our majority and minority shareholders,” PHC said.