PLDT Prepaid Home WiFi 5G+

2 months ago 19
Suniway Group of Companies Inc.

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Hi! Has anybody used PLDT Prepaid Home WiFi 5G+ just like the photo below? We are currently using it for the past 3 months with UnliFam 1299 and never encountered any issue until last week. We can reach up to 90mbps during daytime and130mbps during nighttime with 5G activated per checking on the device. But since last week, it can only reach up to 10mbps during daytime and15mbps during nighttime. Also per checking on the device, 5G is not active during daytime and activated only around 10PM till 3AM. To add, connected devices are Smart TV, 2 Laptops and 2 phones. We barely use our TV for the past month.

For those using the same device, have you encountered the same issue? May I know what are the things you did to have faster internet connection? Did you tried calling PLDT for this?

r/InternetPH - PLDT Prepaid Home WiFi 5G+
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