2 weeks ago
13
My internet went out this morning and i was only able to contact PLDT cares earlier at 4 and it took one hour for a line diagnostic and 30 minutes for the agent but still I waited, when it was my turn to chat with the agent, the agent ended the chat after 2 questions.
Just what is the customer service provider of PLDT to have this crappy professionalism.
"I'll keep this conversation open for 3 minutes" */Ends it after 2 seconds
Before you guys ask, my phone had wifi in the pic because I connected to my relatives wifi do I could chat with PLDT cares
