Paano maayos OR-PFGVEM-57?

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So minsan ko lng ginagamit Gcash ko, and when I do, usually sa mga laro lng, pero Ngayon ko lng na encounter tong Error code nato, tinatry ko bilin yun Battlepass ng laro ko para maclaim ko yun Premium Awards Bago matapos yun event ng Battlepass, which is in less than 24hrs na.

Ilan beses ko na inispam yun button sa pagbili, pero palagi sinasabi Payment Declined ERROR OR-PFGVEM-57, nag submit Nako ng Ticket sa Gcash, pero baka by the time na sumagot Sila tapos nayun event so nagtatanong Ako Ngayon dto, na-try ko na Rin delete yun Gcash ko sa payment method tas inadd ulet, pero ayaw parin mag complete yun transaction