1 month ago
10
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I commented this on someone else's post but I'll further clarify here.
This is utterly ANNOYING for rest of us so I got to talk to them about this and picture shows how the conversation ended.
So thru messenger, an agent assisted me until I called for the manager to help me further with this. They said they will escalate the issue as a resolution. Same old canned responses from every customer service.
But surprisingly, I received an sms telling that I opt out of the promos and giving the privacy link. Only to know that I can turn this off from there, still not sure if this would work but I don't fully hate smart yet so I went and open the privacy settings and tick to receive email for promos instead(to give em credit at least).
Hope this helps on the clusterfuck MVP companies banging us everytime. Cheers!
