NTC Replied to my email regarding Misleading Requirements for SIM replacement.

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FINALLY! Nagreply na rin si NTC about the email i sent them about the agent who lied about the requirements for SIM replacement. It's only a matter of time before Globe reach out to me. Sa may similar cases with mine, wag kayo mag dalawang-isip mag file ng formal complaint sa kanila. They respond between 3-5 business days but in my case i had to contact their hotline for a follow up about sa complaint ko.

You can reach out to them via email and their hotline.