New GOMO Sim Is Expired

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I ordered a SIM card with non-expiry data from their website yesterday. I got it tonight, but when I try to activate it, it keeps saying the SIM is already expired.

I tried reaching out to their customer support, but they only have Messenger, and their bot just keeps spamming me with "Cool! I have some stuff for you to learn about GOMO"

Does anyone have an idea on how I can reach out to them?