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NAIA's modernization project includes new passenger processing, baggage tracking, and operational systems, all set to be completed by September 2025.Ninoy Aquino International Airport (NAIA) has partnered with Collins Aerospace to address long-standing issues of congestion and outdated systems, intending to achieve world-class status by September 2025.
In a statement, Ramon S. Ang, NNIC president, said the modernization project, slated to begin in May and conclude by September 2025, will see Collins Aerospace implementing a complete systems overhaul at NAIA.
The project will introduce a Common Use Passenger Processing System and Common Use Self-Service kiosks, designed to streamline passenger check-in and luggage drop-off. Biometric screening will replace traditional document checks, aiming to reduce wait times and enhance security.
Real-time flight information will also be accessible through an upgraded Flight Information Display System and the NAIA website. Pre-security e-gates and passenger flow management systems will further strengthen security measures.
The NNIC project will also optimize airport operations with a new Airport Operational Database and Resource Management System, improving staff deployment and resource allocation.
Meanwhile, a new Baggage Reconciliation System will provide real-time tracking to minimize lost luggage incidents, while advanced flight tracking and predictive analytics will improve arrival time estimates and runway planning.
Moreover, an automated airline billing system will streamline transactions for landing, takeoff, and other airport fees.
According to the NNIC, the rollout will occur in phases. In May 2025, Collins Aerospace will deploy an on-site support team. By August 2025, core systems for passenger processing, baggage tracking, and resource management will be operational.
The final phase, in September 2025, will introduce self-service check-in kiosks, pre-security e-gates, self-bag drop stations, and biometric boarding gates.
Since taking over operations on Sept. 14, 2024, NNIC has focused on infrastructure upgrades and process optimization.
“For years, millions of Filipinos and international travelers have endured congestion, long queues, and outdated systems at NAIA. This modernization is long overdue, and we are committed to transforming NAIA into a world-class gateway that meets the expectations of modern travelers,” said Ang.
“With these advancements, NAIA will be one of the most modern and efficient airports in the region,” he added.
