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r/InternetPH
A subreddit dedicated for discussing virtually everything about the internet in the Philippines, including tips and tricks, as well as problem discussions regarding with the country's internet service providers.
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my smart home wifi for pldt has auto-renew on, and it is connected to my savings debit card, i expected it to auto renew like it said and i did get a message saying that i renewed it but when i got home i didnt have internet, it showed on the app that it did technically go through but it didnt have a reference number, it took the money from my card but its currently on pending, but i need the internet as i am using a computer with no wifi and i need my computer to work, so i paid a second time properly and it went through without a hitch. If the first payment does go through will it stack or something? like since i paid twice will i have internet for 2 months or will the first transaction be null, and if so, is there any way for me to get my money back? I hope someone can give me information on this because im lost and i dont know how to contact smart or pldt properly.