Lost/Stolen Smart Sim card

1 month ago 21

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I saw that Smart can easily replace lost/stolen sim card if you go to their store, but what if that is not possible, like for instance it was lost after mall hours or what, and concerned ka kasi nadun otp ng digital banks etc. Is it possible to get it at least blocked temporarily before getting a replacement for it? I tried now sa messenger kase nila tas ang sabe "I’m sorry, I will not be able to connect you to a Live Agent.", then they just gave the instruction for getting replacement on smart stores. Do you guys have any idea or experience on remotely disabling a lost sim? Thank you so much! (I was also wondering din pala if the same is possible or easier ba sa Esim)

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