IT-BPM sector on track to hit $40 billion revenue goal

January 1, 2026 | 12:00am

MANILA, Philippines —   The Philippine information technology and business process management (IT-BPM) sector ended 2025 with growth, remaining on track with its $40-billion revenue goal and 1.9-million employment target for the year, according to the IT and Business Process Association of the Philippines (IBPAP).

In a statement, IBPAP said the industry was projected to add $2 billion in export revenue and 80,000 jobs in 2025, following a 2024 close with P38 billion in revenues and 1.82 million direct employees.

“Despite macroeconomic headwinds, the Philippine IT-BPM industry grew faster than the global market,” IBPAP president and CEO Jack Madrid said.

The industry is projected to have posted a five-percent revenue growth and four percent employment growth last year, outpacing the estimated global growth of three percent over the same period.

Madrid attributed the industry performance to “a strong ecosystem, resilient IT-BPM member companies and the digital Filipino workers delivering high-value work with global clients.”

The sector’s performance was also supported by contact centers, banking and financial services, health care and technology-enabled services.

For IBPAP, addressing the talent gap was the most pressing challenge last year.

Artificial intelligence (AI) also continued to reshape the sector’s operations, raising expectations for digital fluency, problem-solving and higher-order capabilities.

To address the talent gap and support the transition, IBPAP strengthened its collaboration with the government and the academe for programs to prepare the workforce for evolving industry needs.

For 2026, the IBPAP expects the industry to generate $42 billion in export revenues and nearly 1.97 million jobs.

To sustain growth, IBPAP’s key priorities include scaling AI responsibly, expanding global capability centers and enhancing present and future talent.

“Our focus moving into 2026: relentlessly upskill our workforce, embrace higher-value work and continue working closely with government, academe and investors to keep the Philippines at the heart of global services,” Madrid said.

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