HELP!! MY PAYMENT OF MY PLDT BILL THRU GCASH HASN'T BEEN POSTED YET.

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Anyone here po na naka-experience na magbayad thru gcash ng PLDT BILL pero after i-click ang confirm payment bigla na lang lumabas yung "double transaction"? Walang confirmation if successful yung payment, pero nakita ko naman sa transaction history is okay naman. Pero nung tinignan ko sa PLDT WEBSITE hindi nag-re-reflect yung payment ko.

Ps: KANINANG UMAGA PA PO AKO NAGBAYAD PERO UNTIL NOW HINDI PA RIN POSTED YUNG PAYMENT.