1 month ago
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r/InternetPH
A subreddit dedicated for discussing virtually everything about the internet in the Philippines, including tips and tricks, as well as problem discussions regarding with the country's internet service providers.
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On February 4, my application was confirmed, and I paid the necessary 2-month advance. However, when the technician surveyed my area, he discovered that there were no available slots. Interestingly, the message I received from Globe only indicated a delay in the application process, without any mention of cancellation. Despite my continuous monitoring of my order, as shown in the image above, I haven’t received any response from a representative. I’ve already sent numerous follow-up requests, but unfortunately, I haven’t had any luck. Given these circumstances, I’m wondering if the installation will proceed. Additionally, I’m seeking guidance on how to request a refund for the advance payment.
