1 month ago
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Hi! Ask ko lang po if possible na i-downgrade yung current plan namin from 1699 to this one (1499)?
Kasi yung current plan namin is 200 Mbps lang pero mas mahal, and this one seems like a better deal. Plus, may ongoing issue kami where nag-LO-LOS yung modem for 3 hours. Pina-check na namin sa technician and they said modem issue lang, so they replaced it. Pero 3 hours after napalitan, bumalik ulit yung problema. It’s been 2 weeks na and ganun pa rin. I tried contacting Globe service pero lagi na lang nare-resched yung technician visit.
I was thinking, baka if mag-downgrade ako, maayos siya? Since may bagong technician na pupunta and maybe they'll install a new line? (Not sure.)
Anyway, my main question is: since our lock-in contract ends on June 27, 2025 pa — pwede pa rin po ba mag-downgrade?
