converge cancelation of application and refund

2 months ago 14
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hi po. after countless of follow ups, inabot ng one month bago ako puntahan ng technician para makabitan ng line pero in the end hindi makabitan kasi puno na daw sa nap box. itinawag ko sa converge para ipacancel at mag request ng refund. lagpas one month na ulit since pinasa ko yung hiningi nilang requirements para ma process ang refund. nakailang follow ups na ko puro template lang ang sagot. wala silang update. nag email na rin ako sa NTC pero wala rin feedback sa kanila. gaano ba katagal inaabot ang processing ng refund sa converge? ano pa ba ang pwede kong gawin para makuha ko na yung pera ko sa kanila? malaking bagay sa akin yung 1500.

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