2 months ago
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FULLY ACQUIRED Concentrix officially completes the acquisition of BlinkCX. In photo are (from left) Kevin Rotairo, BlinkCX CTO; Aldrin Dulig, Concentrix Philippines vice president for Finance; Amit Jagga, Concentrix Philippines executive vice president and chief business officer; Alex Benavidez, BlinkCX president and CEO; Darwin Jacquez, BlinkCX COO; and Claire Alfonso, Concentrix PH group vice president for Client Success. PHOTO FROM CONCENTRIX
CONCENTRIX Corp., a global technology solutions and services leader, announced that it acquired BlinkCX, a tech-driven customer experience (CX) consulting company based in the Philippines. This acquisition strengthened Concentrix's leadership in the industry and expanded both its operating team as well as its clients served in the country.
Concentrix Philippines Executive Vice President and Chief Business Officer Amit Jagga said: "We're thrilled to welcome BlinkCX into the Concentrix Philippines family. BlinkCX's expertise in technology platforms and tools, experience management as well as data-driven insights will play a key role in accelerating Concentrix's growth and enhancing partnerships with local clients. The integration of BlinkCX's team of data analysts, strategy consultants and project managers expands our capability to deliver transformative outcomes and explore new opportunities for growth right here in the country. It's a mark of our ongoing commitment to invest here, and to demonstrate that the Philippines delivers world-class, superior services."
Additionally, BlinkCX brings established partnerships with key technology providers that would further strengthen Concentrix's capabilities in artificial intelligence (AI), automation and analytics.
By incorporating BlinkCX, this strategic acquisition highlighted Concentrix's ongoing commitment to bold investments in transforming the technology and services industry in the Philippines.
In a strategic planning session held this week, Concentrix leaders officially welcomed BlinkCX counterparts joining the team, including its founders Alex Benavidez, Darwin Jacquez and Kevin Rotairo.
"After 18 years of operating in the country, we're very proud of this deal that allows us to continue supporting Filipino talent and the local economy, win new business, deliver innovative and comprehensive services, and deepen Philippine client relationships. I'm confident that this next chapter will bring further growth and success in our journey," closed Amit.
Concentrix Corp., a Fortune 500 company, is the global technology and services leader that powers the world's best brands, today and into the future. It's human-centered, tech-powered and intelligence-fueled.
Everyday, it designs, builds and runs fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, it has it covered.
At the heart of everything it does lies a commitment to transforming the way companies connect, interact and grow. Concentrix Corp. redefines what success means, delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.
