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Photo shows a retail store showcasing locally made products.
STAR / File
MANILA, Philippines — The first quarter of 2026 is already coming to a close and businesses are keeping an eye out for where the year's profits, if any, can take them.
For small or medium-sized entrerprises (SMEs), constant adapting is needed to balance day-to-day operations and keep pace with shifting customer needs, digital trends and the increasingly competitive market.
As such, owners of SMEs are always on the lookout for practical ways to strengthen operations and sustain long-term growth.
Here are five tips from joint venture life insurance company EastWest Ageas to navigate the evolving business landscape.
Upskilling
SME owners mostly consider themselves to be jacks-of-all-trades because of the different tasks they need to do to keep their businesses running.
Investing in upskilling, learning new skills or enhancing current ones, will help manage such roles more effectively.
Some upskilling courses that can be found online include customer engagement and new order and payment system implementation.
Digital presence
The Philippines ranks third globally for daily Internet use with an average of nearly nine hours spent online.
It comes as no surprise than that 42.5% of Filipinos discover new establishments to support on social media, speaking to its power in promoting businesses.
A strong digital presence therefore is essential to stay visible and competitive. Boosts in visibility can turn casual shoppers into loyal customers, strengthening connections online.
The easiest way to art is setting up a social media storefront, joining an online marketplace, or building a dedicated website. Another option is bolstering social media engagement by responding to inquiries and posting product launches.
Freelancers
Around 1.5 million active freelancers can be found in the Philippines making it one of the largest gig economic globally.
SME owners can look into that population to tap services like virtual assistance, consultation, and graphic design.
Some small companies can even venture into offering their own online support services which opens up new revenue streams.
Support
Support programs from government agencies and non-government organizations help SMEs grow capital and strengthen operations, examples being span funding assistance, training programs, and upskilling initiatives.
The Department of Science and Technology - National Capital Region has launched the Small Enterprise Technology Upgrading Program or SET-UP which offers seed funding, equipment upgrading, and business scaling support for entrepreneurs.
Similar programs show the massive support SMEs can get to reach more customers on top of networking and partnership opportunities.
Partners
Small and medium-sized businesses benefit from building communities whether on the ground or across peers.
Having the right network can be an invaluable resource for knowledge-building, potential collaborations, or even opportunities for a new enterprise.
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